32 inch Touchscreen Hospital Triage Queuing and Ticket Dispensing Machine Improve efficiency
In tertiary hospitals with daily patient traffic exceeding 10,000, triage efficiency directly impacts patient experience and the utilization rate of medical resources. Traditional manual triage windows often suffer from chaotic queuing, information errors, leading to patient delays and even disputes. The 32-inch hospital triage queuing and ticket dispensing machine, with "intelligent triage + seamless interaction" at its core, reshapes the outpatient process, allowing for both efficiency and humanistic care.
32-inch Hospital Triage Queuing and Ticket Dispensing Machine: From "Blind Queuing" to "Symptom-Based Triage"
The 32-inch hospital triage queuing and ticket dispensing machine terminal is equipped with an AI pre-diagnosis system. Patients select key information such as symptoms and medical history via a touchscreen, and the system intelligently recommends the best department. For example, patients complaining of "chest pain" will be prioritized for cardiology, rather than the traditional "first-come, first-served" approach. The system supports multi-media recognition, including ID cards, medical insurance cards, and electronic health cards, automatically retrieving patient records within 3 seconds, avoiding repetitive entry of basic information.
32-inch Hospital Triage and Queue Dispenser: Robust Protection Creates a Safety Barrier
To cope with the high-intensity use environment of hospitals, the device uses a medical-grade antibacterial tempered glass screen with a nano-silver ion coating, achieving an antibacterial rate of over 99% against E. coli and Staphylococcus aureus. The entire machine is IP65 dustproof and waterproof certified and supports alcohol spray disinfection, avoiding the cross-infection risk of traditional paper ticket receipts.
The device includes components such as ID card/social security card readers, bank card readers, barcode scanners, and receipt printers, employing a modular design for easy maintenance and repair. In special areas such as fever clinics, the device supports a "contactless mode": patients can scan a QR code to complete triage and ticket dispensing on their mobile phones, minimizing the probability of infection transmission.
32-inch Hospital Ticket Dispenser: Driving Lean Management of Medical Resources
The 32-inch hospital ticket dispenser is not only a traffic entry point but also a "data radar" for hospital operations. The system monitors 18 core indicators in real time, including peak patient flow, average waiting time, and cancellation rate in each department, and automatically generates resource allocation suggestions. For example, when the number of pediatric patients suddenly increases by 20%, the system coordinates with the pharmacy to stock up on commonly used medications in advance.
Furthermore, the massive amount of symptom data accumulated by the device can feed back into the hospital's departmental development. By analyzing triage keywords over three years, a tertiary hospital found that 23% of patients with "chronic cough" actually needed to be referred to the ENT department, and based on this, optimized the collaborative diagnosis and treatment mechanism between the respiratory and ENT departments.
| LCD Panel Parameters | Screen Size | 32 inch |
| Display area | 698(H) X 391.8(V)mm |
| Aspect Ratio | 16 : 9 |
| LCD Type | a-Si TFT-LCD |
| Max Resolution | 1920 X 1080 |
| Display color | 16.7M , 72% NTSC |
| Brightness | 350 cd/㎡ |
| Contrast Ratio | 3000 :1 |
| Viewing angle(up/down/left/right) | 89/89/89/89 (Typ.)(CR≥10) |
| Response Time | 20ms |
| LCD Panel Life(hrs) | 60,000(hrs) |
| Field Frequency | 60Hz |
| PCAP Touchscreen Panel Parameters | Touch style | Projected Capacitive Touch screen |
| Touch points | 10 points |
| Cover Glass | Physical toughened Morse magnitude 7 explosion-proof |
| Anti-microbial protection and Shatterproof Protection |
| Optically bonded 3mm glass for low parallax |
| The glass transmittance | >88%(Higher transmittance depends on the glass surface treatment technology, eg AR/AG) >88% |
| Response speed | < 6ms |
| Accuracy of touch | More than 90% of the touch area ±2mm |
| Touch ways | Fingers, touch pen |
| Output format | The coordinate output |
| Clicks time | Unlimited |
| The smallest touch size | 5mm |
| Long resistance | Yes available |
| Touch Interfaces | USB |
| Operating temperature & Humidity | below10℃ ~ +50℃, ≤ 85%RH |
| Storage temperature & Humidity | below20℃ ~ +60℃, ≤ 90%RH |
| Mini PC Parameters (Fan-less Industrial PC) | CPU | Intel Celeron J1900 |
| RAM | 8GB |
| SSD | 64GB |
| WIFI | 150Mbps 802.11n wifi integate |
| Network port | RJ45, 10M/100M Adaptive Ethernet |
| Interface | 2 * RJ45 GB Ethernet |
| 2 * RS232 Serial Port |
| operating system | Win10 or win11 optional |
| Onboard interface | HDMI input | 1 |
| VGA input | 1 |
| DVI input | 1 |
| USB Type B or Any USB Type optional | 1 |
| Parts(Built-in) | QR/Barcode Reader | Can recognize 1D barcode and 2D barcode |
| Receipt Printer | 80mm Thermal printer with cutter |
| Power | Power supply | AC 100V~240V, 50/60Hz |
| The Max power loss | ≤ 45w |
| Standby power loss | < 1W |
| Features | Operating temperature | 0℃ ~ 50℃ |
| Storage temperature | below10℃ ~ +60℃ |
| Accessories | The length of Power Cable | 1.5m |
| The length of HDMI Cable | 2m |
| The length of USB-A to USB-B Cable | 1.5m |
| Versatile Mounting Solution | Wall Mounted | with walll mount bracket |
| Stand Holder(Optional) | Movable, can be with wheels on the base, height is adjustable |
| Package size | Machine body size | Customized |
| Net weight | Customized |
| Unit Package size | 832 X 530 X 150mm |
| The Gross weight of Unit Package | 50kg |
The 32-inch hospital triage and queuing machine is becoming a core node in the construction of smart hospitals. From shortening the average waiting time to reducing the workload of the information desk by 65%, from resolving queuing disputes to improving the turnover rate of medical resources, this device redefines modern medical efficiency with "hard technology + warm service." With the popularization of 5G + medical IoT, its derivative value, such as remote triage and cross-hospital scheduling, will continue to be released, allowing limited medical resources to benefit more patients.
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